He had just visited just one house in my road. In the old nationalise times the meter read would visit all properties in a street. And they say privatisation make things more efficient!
Maybe smart meters are the solution. But that has been messed up by the way our privatised electricity industry is organising it. The smart meters are being done by the energy suppliers not the distribution companies so if you change suppliers they have to take over a rivals smart meter. So they all have to agree a standard, which I believe they have not yet agreed on.
Is there any case where privatisation has made things more efficient?